Book Now Newport Marketplace, Tenancy M01,
10 Lakeview Promenade, Newport QLD 4020
No referral needed — book directly with our audiologists.
Independent hearing care on the Redcliffe Peninsula
Your trusted local hearing specialists · Redcliffe
Book directly with us — no GP referral required. A GP referral may also make you eligible for a Medicare rebate, so it's worth asking.
Book online →Mon – Fri8am – 5:00pm
Sat – SunClosed
Trusted & accredited
As an independent clinic we’re not tied to any single manufacturer — so we can fit hearing aids across a range of brands and match the right device to your hearing and budget.
Hearing Help is the first clinic in Australia to distribute Lenire — an at-home device proven in large-scale clinical trials to deliver long-term relief from tinnitus.
Lenire pairs soothing sounds with gentle pulses to the tongue to reduce your brain’s attention to tinnitus, used at home with guidance from your audiologist.
The Hearing Help difference
Hearing Help is a dedicated small business that aims to assist the hearing needs of the North Brisbane and Moreton Bay regions. Our local, friendly team value each client and we strive to provide exceptional customer service and care to earn your confidence, trust and loyalty.
Hearing Help is committed to client centred care — we value your input, talk you through solutions, and take the time to better understand your hearing needs.
Hearing Help is a local independent Audiology clinic that prioritises genuine service, best practices and client centred care.
Being a completely independent Audiology practice means we can support you across a wide variety of hearing aid manufacturers. We believe one hearing aid product is not the optimal solution for every person — a wide range of manufacturers means we can select options to better suit your unique hearing needs.
We spend more time following clinical Best Practices. We don’t just grab hearing aids off the shelf — Best Practices requires more comprehensive counselling, accurate assessments, and using hearing aid fitting equipment to verify and validate that your devices are truly optimised for you.
At Hearing Help we don’t just fit hearing aids — the goal is to provide the whole community with the assistance and advice they need. Services include hearing tests (for adults and children), tinnitus assessments and treatment, auditory processing assessments, ear plugs, ear wax removal, and hearing aid fittings for adults.
Over 25 years’ experience, graduating from the University of Queensland with a Masters of Clinical Audiology.
Book a hearing test with our friendly, independent team — no referral needed.
Book an appointment →New from Oticon
Two of Oticon's newest hearing aids are now available through Hearing Help. Ask our audiologists whether either may suit your hearing, lifestyle and budget.
Oticon's newest hearing aid, powered by a dual AI system that processes speech and the sounds around you in real time, for a more natural listening experience. Worn in a compact behind-the-ear (miniRITE) style with all-day rechargeable power and Bluetooth streaming from compatible phones, TVs and other devices.
A tiny in-the-ear hearing aid designed to sit unseen while supporting clear speech, even in noisy places. Oticon Zeal uses BrainHearing™ technology, is rechargeable with no disposable batteries, and streams calls and music from compatible devices — with same-day fitting available.
What we do
We offer comprehensive hearing assessments, including pure-tone audiometry, speech testing, and measures of middle ear functioning such as tympanometry, acoustic reflexes and Eustachian tube dysfunction assessments.
Read more →The Hearing Services Program offers eligible Australians subsidised hearing assessments, aids, and rehabilitation support to manage hearing loss and enhance their quality of life through professional audiology services and tailored hearing solutions. Conditions apply under the Australian Government Hearing Services Program.
Read more →We offer comprehensive hearing aid repairs and professional adjustments to ensure your devices perform optimally.
Read more →We provide comprehensive evaluations and tailored treatments to address the causes and effects of tinnitus, helping individuals find relief and improve their well-being.
Read more →Auditory Processing Assessments evaluate how your brain processes sounds, identifying disorders that affect listening and communication, and guiding targeted interventions for improvement.
Read more →Custom ear plugs are made to the individual to provide comfort and noise reduction for hearing protection in specific environments.
Read more →Micro-suction earwax removal is a safe and effective procedure using gentle suction to clear excess earwax, relieving symptoms caused by occlusion such as hearing loss, earache, and discomfort for clear and healthy ears.
Read more →Cochlear implant candidacy is determined by evaluating individuals with severe to profound hearing loss who struggle to benefit from traditional hearing aids, offering them a transformative path to better hearing and communication.
Read more →Assistive Listening Devices (ALDs) enhance sound quality and clarity for those with hearing loss, and our personalised consultations ensure the best fit for improved hearing in diverse environments.
Read more →Pre-employment hearing checks, conducted by qualified audiologists, assess a candidate’s hearing ability to ensure they meet the job’s auditory requirements, promoting workplace safety and productivity.
Read more →Industrial deafness assessments evaluate hearing loss from prolonged exposure to noisy work environments, determining the extent of damage and guiding interventions or compensation claims.
Read more →Explore our full range of hearing care — from tests and hearing aids to tinnitus and earwax removal.
All services →
Your hearing health
Regular visits to an audiologist are crucial for maintaining optimal hearing health. Audiologists are trained to assess and treat various hearing and balance issues, and routine check-ups can help detect any changes in hearing ability early on.
Detecting changes to your hearing early means they can be identified and managed sooner, helping you stay clear and confident in everyday conversations.
Audiologists can provide personalised advice on protecting your hearing from potential damage, and help manage tinnitus or other auditory issues — keeping you connected to your environment and loved ones.
Personalised, independent hearing care focused on your individual needs, lifestyle and long-term hearing health.
Book your consultationThe Widex Allure range
Widex's Allure platform comes in three styles — receiver-in-canal, behind-the-ear and custom in-the-ear. Browse one of each below, and ask our audiologists which style may suit you.
Widex's next-generation receiver-in-canal hearing aid. Alongside natural everyday sound from the W1 chip, a tap on the device or smartphone app activates the AI-powered Clarity Boost program for extra speech clarity in noisy places. Sleek rechargeable design with Bluetooth and telecoil streaming, and a choice of receiver lengths and ear tips for a personalised fit.
Widex's most advanced behind-the-ear model, fitting mild through to profound hearing loss. A slim, rechargeable design available in ten colours, with Bluetooth connectivity, telecoil streaming for looped venues like theatres, and built-in motion sensors that let you answer or end phone calls with a double tap on the device.
A rechargeable in-the-ear hearing aid custom-moulded to the shape of your ear canal, sitting discreetly inside the ear. Hands-free Bluetooth calls at the touch of a programmable button, an easy-to-use app, and up to 19 hours of power from a single charge — available in four colours to suit your skin tone.
Every rechargeable Widex hearing aid pairs with an easy-to-use charger — from compact desktop chargers to portable charging cases for power on the go. The Charge n Clean option also dries and sanitises your hearing aids while they charge, ready for the next day.
The rechargeable receiver-in-canal style from Starkey's newest Omega AI platform. Waterproof to one metre, with up to 51 hours of battery life from a charge, on-demand Edge Mode+ for clearer speech in noisy places, and the My Starkey app for control and everyday convenience.
Omega AI also comes in discreet custom styles moulded to your ear — from the tiny completely-in-canal (CIC) to the rechargeable in-the-canal (ITC) — with the same AI sound processing and app support in a device that sits comfortably inside the ear.
With Bluetooth® LE Audio and the new Auracast™ assistant, Omega AI can stream calls, TV and even public-venue audio straight to your hearing aids — with Apple and Google Fast Pair compatibility, and voice-controlled help through the My Starkey app.
From Starkey's Genesis AI family — a rechargeable custom completely-in-canal hearing aid with a push button, shown with its pocket-sized StarLink charger. No fiddly disposable batteries; just dock overnight for all-day power.
About us
Hearing Help is a local independent Audiology clinic that prioritises genuine service, best practices and client centred care. We are located at the Newport Marketplace shopping centre in the gorgeous Redcliffe Peninsula. Hearing Help is a dedicated small business that aims to assist the hearing needs of the North Brisbane and Moreton Bay regions. Our local, friendly team value each client and we strive to provide exceptional customer service and care to earn your confidence, trust and loyalty.
As an independent Audiology practice, we are not owned by a large international hearing aid company — and there are advantages to this. Firstly, we have contracts with many hearing aid manufacturers, giving us access to more products at a wider range of prices and levels of technology. The benefit is that our advice is not influenced by sales expectations from a large international company; it is based on the audiologist’s years of experience, directed by our conversations regarding your goals and needs. Secondly, we can spend more time following Best Practices. We don’t just grab hearing aids off the shelf — Best Practices requires more comprehensive counselling, accurate assessments, and using hearing aid fitting equipment to verify and validate that your devices are truly optimised for you.
The name says it all — when you visit Hearing Help, you will be treated with client-centred care, by an expert in her field, who is authentic and cares about improving your hearing goals.
When you select a hearing aid at Hearing Help we have more detailed conversations, and truly believe that you get better outcomes if we can access more options.
Hearing Help is not owned by a large hearing aid company. This gives us unrestricted access to a huge range of cutting-edge products, so you receive unbiased professional advice that is focused on finding the perfect solution for your unique needs.
At Hearing Help, we don’t just fit hearing aids — the goal is to provide the whole community with the assistance and advice they need. Services include hearing tests (for adults and children), tinnitus assessments and treatment, auditory processing assessments (primary and high school children), ear plugs, ear wax removal, as well as hearing aid fittings for adults.
Hearing Help is an independent Audiology clinic at Newport Marketplace. Being a local to Redcliffe, Hearing Help is the realisation of a dream — it allows me to focus on my clients with the genuine care and professional skills I have developed over more than 25 years’ experience as an Audiologist.
Erin Seamer is the Audiologist and Director of Hearing Help, an independent Audiology practice located in our beautiful Newport Physio and Health rooms. Erin has a wealth of experience, having worked as an Audiologist for over 25 years — 17 of those in the Redcliffe community. As a local business owner she is committed to providing the community of all ages (3+ years) with better outcomes for their hearing health needs.
In our clients’ words
Erin’s knowledge, professionalism, patience & compassion is unmatched. From initial consult, tests, fitting & thorough follow-ups, Erin goes above & beyond. Never any pressure. Just honest & sound advice, guidance & support. The best Audiologist I have seen.
Erin demonstrated exceptional friendliness and patience while conducting a hearing test on my four-year-old daughter. Her ability to make the experience enjoyable and comfortable for my child is truly commendable.
Erin has been amazing with the professional care she has provided my Veteran father. After years of inadequate care he is so glad to have Erin at Hearing Help as his hearing provider.
I had no discomfort or anxiety clearing my ears. I have never had my ears as clear of wax as Erin did for me. Give her a try — you will be pleasantly surprised.
Thank goodness I found Erin. Personable, professional and the best in the business. I wouldn’t trust anyone else.
Can’t recommend Erin highly enough — her experience and patience when fitting my new hearing aids was exceptional.
Get in touch
Ready to hear the world more clearly? Contact Hearing Help to schedule your personalised hearing consultation. We’re here to help you hear better, communicate with confidence and stay connected to the people and experiences that matter to you.
Address:
Newport Marketplace Shopping Centre, Tenancy M01, 10 Lakeview Promenade, Newport QLD 4020 (located inside the Newport Physio rooms)
Servicing: Redcliffe, the Moreton Bay Region and North Brisbane.
Phone: 07 3214 3641
Email: hello@hearinghelpredcliffe.com.au
Disclaimer: The accessibility, operation, and advantages of different technologies, features, and accessories can vary depending on the selected hearing aid style and performance level. The product/s mentioned in our site is not available for direct purchase by the general public and requires a consultation with a Qualified Hearing Healthcare Professional.
Address:
Newport Marketplace, Tenancy M01/10 Lakeview Promenade, Newport QLD 4020
Located inside the Newport Physio and Health clinic
Opening hours
Mon: 8am – 5pm · Tue: 9am – 5pm · Wed: 8am – 4pm · Thu: 9am – 5:00pm · Fri: 8am – 4pm
Sat – Sun: Closed