Your Guide to Better Hearing and Care
Top 30 Frequently Asked Questions (FAQ) about Hearing Help
We offer tinnitus treatment, earwax removal, hearing aid solutions, hearing tests, and other hearing-related services.
We are located at Newport Marketplace, Tenancy M01/10 Lakeview Promenade, Newport QLD 4020.
You can book an appointment by calling us at 07 3214 3641 or through our website.
We offer a variety of hearing aids, including behind-the-ear, in-the-ear, and completely-in-the-canal styles.
Yes, we offer safe and effective earwax removal services.
Yes we are can offer payment plans through Humm Finance
Our audiologist will conduct a series of tests to assess your hearing and discuss the results with you.
We proudly have contracts with all major hearing aid manufacturers in Australia, so there is a good chance we can repair or arrange repair of your hearing aids (by sending to the appropriate manufacturer). NB repair or courier charges may apply.
We carry a range of leading hearing aid brands to suit various needs and preferences. Call us to confirm.
Yes, we offer a trial period for hearing aids so you can ensure they meet your needs.
Please contact us at 07 3214 3641 for detailed pricing information.
We offer custom earplugs and can provide advice on how to protect your hearing in various environments.
Our audiologist and director is Erin Seamer.
Our business hours are
Mon: 8AM – 5PM
Tues: 9AM – 5PM
Wed: 8AM – 4PM
Thur: 9AM – 5:30PM
Fri: 8AM – 4PM
SAT – SUN: CLOSED
Yes all ages over 3
Yes, we offer specialised tinnitus treatment and management services.
Coverage depends on your insurance provider. We recommend checking with your insurance company for details.
It’s recommended to have your hearing checked annually, or sooner if you notice any changes.
No hearing aid fittings – hearing tests and auditory processing assessments.
A hearing test typically takes about 30 to 60 minutes.
If you have difficulty hearing conversations, frequently ask others to repeat themselves, or experience ringing in your ears, you may need a hearing aid.
Yes, we can show you how to clean your hearing aids properly. Regular maintenance is important for their longevity.
If you suspect a hearing problem, contact us at 07 3214 3641 to schedule a hearing test with our audiologist.
Yes, we pride ourselves on offering Medicare rebates for hearing assessments whenever possible, you will require a valid Drs referral from a Medical Practitioner. Call us on 07 3214 3641 and we will be happy to provide more information.